Shipping & Returns

Thank you for your order! We appreciate you.

• If at any moment you have an issue with your order, please email us at admin@bigchurchbarrie.ca or call 1-705-252-6248

• If you have not received your product within 30 days, please contact us.

• If you have a damaged/defective item, please reach out to admin@bigchurchbarrie.ca with your order number and a picture of the damage and we are happy to replace your items free of cost. Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product has been received.

• For packages lost in transit, all claims must be submitted no later than 30 days after the order date.

• Shipping costs on returned items are the responsibility of the customer.

• We do not offer refunds for buyers’ remorse or incorrect clothing size. Please use the sizing chart in the product description prior to purchase.

If you have any issues or questions, please feel free to reach out to our customer service team and we will do our best to assist you! Thank you so much for shopping with us.